General

What is the benefit of getting my breast pump through insurance vs. a retailer?

With insurance, your Motif Breast Pump may be provided at no cost. You may also be notified of additional maternity benefits and products available to you. However, all Motif Breast Pumps come with a warranty, whether obtained through insurance or a

When can I get a breast pump through insurance?

You can qualify for your Motif Breast Pump through insurance at any time during your pregnancy and up to one year postpartum. However, some insurance policies may dictate when the pump can be shipped to you.

My insurance company isn’t listed on the Motif Insurance Locator Tool. What should I do?

If your insurance company is not located on the Motif Insurance Locator Tool you can select “Other” from the drop down menu.

Do I have a warranty?

Yes, all Motif Breast Pumps come with a Two-Year Limited Manufacturer’s Warranty on Breast Pump Motor, 1-Year on Internal Battery (when applicable) and 90-days on breast pump parts. Register your warranty here. Please note: warranty is not transferab

What does my warranty cover?

All Motif Breast Pumps come with a Two-Year Limited Manufacturer’s Warranty on Breast Pump Motor, 1-Year on Internal Battery (when applicable) and 90-days on breast pump parts. See full warranty details in your product manual. The warranty does not c

My breast pump is not working properly? What should I do?

All Motif Breast Pumps come with a warranty. If you are experiencing issues with your pump, contact us via our contact form or give us a call at 844-272-8390.

What is a closed vs. open system?

A closed system breast pump collects milk in a safe, protected space that is free from outside contamination. By using closed gateways, it keeps the tubing that leads to the motor bacteria and mold free. This keeps you and your baby safe, despite occ

What is the difference between massage and expression mode?

Massage mode mimics the natural experience of let-down while expression mode acts like your baby by causing a consistent draw that empties milk quickly and securely. When beginning to pump, start in massage mode and move into expression.

Should I get a hospital grade breast pump?

Hospital grade breast pumps are multi-user pumps used in a hospital setting that are not necessary for every mother. Hospital grade breast pumps also require a specific prescription from your healthcare provider. Motif Breast Pumps offer the suction,

What breast shield size is right for me?

Refer to our breast shield sizing guide to determine the right breast shield for you.

How do I pump?

We recommend finding a comfortable, quiet spot in your home at first. Relaxing environments will encourage natural letdown. If you’re having trouble with letdown, a quick breast massage, warm compress, or leaning over and gently shaking the breasts w

What are Motif Milk Storage Bags made of?

Our milk storage bags are made of a combination of polyethylene terephthalate (PET) and low-density polyethylene (LDPE). The bags are both BPA and BPS free.

What are Motif Steam Sterilizing bags made of?

Our steam sterilization bags are made of a combination of polyethylene terephthalate (PET) and polyethylene (PE). The bags are both BPA and BPS free.

What pumps does the Motif Pump-To-Bag Adapter work for?

All Motif Breast Pumps (Luna, Duo and Twist), Spectra S1, Spectra S2, Ameda Mya and Mya Pro Breast Pumps.

Are breast pump parts recyclable?

Yes, the hard plastic pump parts are recyclable!

Do you have a recycling program for pumps?

Since our pumps are designed to be single user pumps, we do not currently have a recycling program. You can recycle that anywhere that takes electronics for recycling!

Can I use my breast pump outside of the country?

You may be able to use your breast pump outside of the country with a converter. Please always be sure to check the voltage.