Motif Medical

Find answers to common questions about Motif products and services, including breast pumps, maternity compression, insurance coverage, warranties, and more.

Breast Pump & Postpartum Care FAQs | Motif Medical

What is the benefit of getting my breast pump through insurance vs. a retailer?

When can I get a breast pump through insurance?

My insurance company isn’t listed on the Motif Insurance Locator Tool. What should I do?

Do I have a warranty?

What does my warranty cover?

My breast pump is not working properly? What should I do?

What is a closed vs. open system?

What is the difference between massage and expression mode?

Should I get a hospital grade breast pump?

What breast shield size is right for me?

How do I pump?

What are Motif Milk Storage Bags made of?

What are Motif Steam Sterilizing bags made of?

What pumps does the Motif Pump-To-Bag Adapter work for?

Are breast pump parts recyclable?

Do you have a recycling program for pumps?

Can I use my breast pump outside of the country?

General

What is included?

How do I put my pump together?

Why did my Motif Luna shut off?

Is the Motif Luna an open or closed system?

What is the suction level of the Motif Luna?

Is the Motif Luna hospital grade?

Are the plastic parts BPA free?

What are the Motif Luna parts made out of?

Can I use a battery pack with my Motif Luna?

How quiet is the motor?

How much does the Motif Luna weigh?

What is the difference between the Motif Luna and the Motif Luna with Battery?

Is the Motif Luna available through insurance?

What is the voltage?

What is the point of a backlit LCD screen?

Is there a way to see a total number of hours that the Motif Luna has been used for pumping?

I’m traveling overseas, what type of adapter should I use while traveling?

Can you adjust the cycles per minute (CPM) on the Motif Luna?

How long is the battery life on the Motif Luna with Battery?

What type of bottle nipples are offered with the Motif Luna?

How to Assemble Your Motif Luna

Using Your Motif Luna

Motif Luna

Is the Motif Aura Glow available through insurance?

How many modes does the Motif Aura Glow have?

How do I position my Motif Aura Glow for optimal suction?

How do I properly seal the breast shield to the collection container?

Should I remove the motor from the pump before pouring milk?

Is the brightness of the nightlight on my Motif Aura Glow adjustable?

Does my Motif Aura Glow pair with an app?

Is the Motif Aura Glow BPA  free?

How much breast milk do the collection containers hold?

How long does the battery last?

Can I pump while charging my Motif Aura Glow?

How do I turn the Motif Aura Glow on/off?

What is Cluster Feeding Mode?

What is General Pumping Mode?

What breast shield and insert sizes are available with the Motif Aura Glow?

Are the flange inserts labeled with size?

How do I fit my flange and inserts?

What bra should I pair the Motif Aura Glow with?

Why does my stopper not fit tightly in the pour spout?

Why is there low or no suction?

How do I sterilize my Motif Aura Glow pump parts?

How do I clean my Motif Aura Glow?

What type of bottle nipples are offered with my pump?

Motif Aura Glow Assembly

Using Your Motif Aura Glow

Motif Aura Glow

Is the Motif Roam available through insurance?

Does the Motif Roam have hospital strength suction?

How many modes does the Motif Roam have?

How do I use General Pumping Mode?

Is the Motif Roam BPA  free?

How much breast milk do the collection cups hold?

Can I pump while charging my Motif Roam?

What breast shield and insert sizes are available with the Motif Roam?

Does the Motif Roam have other flange options besides Collection Cups?

How do I find my breast shield size?

What bra should I pair the Motif Roam with?

What is the best way to pour milk from my Breast Milk Collection Cups?

What do I do if I am having trouble with suction ?

How do I sterilize my Motif Roam pump parts?

How do I clean my Motif Roam?

How to Assemble Your Motif Roam

Using your Motif Roam

Motif Roam

How do I care for my Motif Duo's Battery?

Why did my Motif Duo shut off?

How long does the Motif Duo last between charges?

What is the suction level of the Motif Duo?

Is the Motif Duo an open or closed system?

What are the Motif Duo parts made of?

Is the Motif Duo available through insurance?

How much does the Motif Duo weigh?

What type of bottle nipples are offered with the Motif Duo?

How to Assemble Your Motif Duo

Using Your Motif Duo

Motif Duo

Why did my pump shut off?

Is the pump an open or closed system?

What are Motif Twist Breast Pump parts made of?

Is the Motif Twist available through insurance?

How much does the Motif Twist weigh?

What type of bottle nipples are offered with my Motif Twist?

Using Your Motif Twist

How to Assemble Your Motif Twist

Motif Twist

Can I pump while charging my Motif Aura?

Can the pump be paired to multiple devices?

How do I fit my flange and silicone inserts?

How do I position my Motif Aura for optimal suction?

How do I use the Motif Aura App?

If I don't download the app can I still use the pump?

Is the Motif Aura available through insurance?

What pumping bra should I pair the Motif Aura with?

How do I clean my Motif Aura?

How to Assemble Your Motif Aura

Using Your Motif Aura

Motif Aura

How to assemble Breast Milk Collection Cups:

What breast shield sizes does the Breast Milk Collection Cups come with?

What other parts do the Breast Milk Collection Cups come with?

How long is the tubing that comes with my Breast Milk Collection Cups?

How much breast milk do the cups hold?

Are the cups BPA free?

How much does each cup weigh?

How should I clean my Breast Milk Collection Cups?

What is the best way to sanitize my Breast Milk Collection Cups parts?

When should I replace my Breast Milk Collection Cups parts?

Which breast pumps are my Breast Milk Collection Cups compatible with?

How should my Breast Milk Collection Cups fit within my pumping bra?

I am having trouble with suction with my Breast Milk Collection Cups. What should I do?

The silicone diaphragm is stuck. What should I do?

Breast milk is leaking from the cups. What should I do?

My collection cup tubing keeps falling out of the Motif Duo. What should I do?

Are Breast Milk Collection Cups covered by insurance?

Breast Milk Collection Cups

What are the Motif Compression Socks?

When should I wear my Compression Socks?

What is the best way to put on my Compression Socks?

What materials are the Compression Socks made of?

What sizes are the Compression Socks available in?

What are the care instructions for the  Compression Socks?

Compression Socks

What is the Pregnancy Back Brace?

When should I wear my Pregnancy Back Brace?

What materials is the Pregnancy Back Brace made of?

What sizes is the Pregnancy Back Brace available in?

What are the care instructions for the Pregnancy Back Brace?

Pregnancy Back Brace

What are the Motif Pregnancy Leggings and Shorts?

When should I wear my Pregnancy Leggings and Shorts?

What materials are the Pregnancy Leggings and Shorts made of?

What sizes are the Pregnancy Leggings and Shorts available in?

What are the care instructions for the Pregnancy Leggings and Shorts?

Pregnancy Leggings and Shorts

What is the Postpartum Recovery Garment?

When should I wear my Postpartum Recovery Garment?

How is the Postpartum Recovery Garment different from shapewear?

What materials is the Postpartum Recovery Garment made of?

What sizes is the Postpartum Recovery Garment available in?

What are the care instructions for the Postpartum Recovery Garment?

Postpartum Recovery Garment

Why is the temperature alarm going off?

How do I rest the BiliTouch if a high-temperature alarm is triggered?

What does the yellow light bulb icon represent on the control unit display?

Why is the LCD screen off?

Please note:

BiliTouch Phototherapy Blanket

How many patches come in a bag?

What materials are the patches made out of

What devices are the patches compatible with?

How do I apply my patch?

How long can I wear a patch before I need to replace it?

Can I wear my patch in water?

CGM Patches

Replacing Breast Pump Parts

Replacing Parts

I do not see my insurance plan listed in the “Payer” dropdown menu.

I entered my information on the Insurance Lookup Tool, but no results are populating.

I applied for a breast pump/maternity compression and am requesting a status update on this.

I am clicking an ad from Motif for maternity compression but am not seeing where to get this through my insurance.

All articles

Categories

General

Motif Luna

Motif Aura Glow

Motif Roam

Motif Duo

Motif Twist

Motif Aura

Breast Milk Collection Cups

Compression Socks

Pregnancy Back Brace

Pregnancy Leggings and Shorts

Postpartum Recovery Garment

BiliTouch Phototherapy Blanket

CGM Patches

Replacing Parts

Insurance Lookup Tool

Storing Breast Milk

Finding Your Flange Size

Abdominal Binder

Lumbar Support Pro